About the role
About Sunrise Senior Living
Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada.
As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.
What You’ll Do:
• Greet visitors, residents, and prospective families with professionalism and warmth
• Answer and route calls promptly, taking accurate messages
• Provide community overviews and support the Sales team with inquiries
• Assist with move-in preparations and marketing materials
• Maintain a welcoming front desk and Bistro area
• Support recruitment efforts and administrative data entry
• Manage appointments, mail distribution, and resident rosters
• Monitor safety protocols, visitor sign-in, and emergency procedures
• Process meal tickets and assist with basic office tasks
You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards.
What We’re Looking For:
• High School Diploma/GED
• Strong customer service and communication skills
• Organized with excellent time management and follow-through
• Comfortable multitasking in a fast-paced environment
• Proficiency in Microsoft Office and basic computer systems
• Ability to maintain professionalism and confidentiality
Front Desk Concierge – Lead Hospitality with Purpose
Front Desk Concierge | Senior Living Administration
Pay Range:
17.60 - 22.10
Employment Information
This position is subject to applicable provincial employment standards.
Equal Opportunity Employer
Sunrise Senior Living is committed to providing equal employment opportunities across Canada.
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