Front Desk and Weekend Breakfast
Hampton by Hilton
About the role
<Overview>
Join our vibrant team as a Front Desk and Weekend Breakfast Associate, where your energy and hospitality skills will create memorable experiences for our guests! In this dynamic role, you'll be the welcoming face of our establishment, ensuring smooth check-ins and check-outs at the front desk while providing exceptional service during our popular weekend breakfast service. Your enthusiasm will help foster a warm, friendly atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your customer service expertise in a lively hospitality environment.
<Duties>
- Greet guests warmly upon arrival, managing check-in and check-out procedures with professionalism and a friendly attitude
- Handle guest inquiries via phone and in person, providing accurate information about services and amenities
- Manage reservations using reservation systems such as OpenTable or similar platforms, ensuring accuracy and efficiency
- Assist with food preparation, serving breakfast items, and maintaining cleanliness of dining areas during weekend breakfast hours
- Support food handling and safety protocols to ensure compliance with health standards
- Clear tables, bussing dishes promptly to maintain a clean and inviting dining space
- Operate POS systems like Aloha POS or Micros POS for billing and payment processing accurately
- Maintain front desk area cleanliness, organize supplies, and ensure a welcoming environment for all guests
- Collaborate with kitchen staff for timely meal delivery and coordinate guest requests seamlessly
- Uphold excellent phone etiquette when taking reservations or answering guest questions
<Experience>
- Previous experience in food service, hospitality, or customer-facing roles is highly preferred
- Familiarity with restaurant operations, including food preparation, serving, and cash handling
- Experience with POS systems such as Aloha POS or Micros POS is advantageous
- Knowledge of banquet or catering services enhances your ability to support special events
- Strong communication skills and a positive attitude are essential for guest relations and team collaboration
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
- Prior experience as a host/hostess or front desk associate in hotels or restaurants is a plus
- Basic food safety knowledge and proper food handling techniques are required
Embark on this energetic role where your hospitality talents will shine! We value proactive individuals eager to deliver outstanding guest experiences while supporting our team’s success. Join us to grow your skills in a lively setting that celebrates teamwork, enthusiasm, and exceptional service!
Pay: $11.00 - $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Work Location: In person
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