About the role
Holiday Inn Express & Suites Corpus Christi is seeking a dependable, friendly, and professional Front Desk Agent to join our team.
Our Front Desk Agents are the first and last point of contact for our guests and play an important role in creating a positive hotel experience. We are looking for someone who communicates well, works effectively with others, and can be counted on to consistently report for scheduled shifts.
Responsibilities include:
- Checking guests in and out of the hotel
- Providing friendly and professional guest service
- Answering phones and assisting with guest questions and requests
- Making and managing reservations
- Processing payments and following established payment/security procedures
- Responding to guest concerns and communicating issues to management
- Completing required Front Desk reports and shift responsibilities
- Communicating with housekeeping and maintenance regarding guest needs
- Maintaining a clean and organized Front Desk and lobby area
- Following IHG and hotel policies and procedures
What we're looking for:
- Dependable attendance and punctuality
- Strong customer-service and communication skills
- Professional appearance and attitude
- Ability to remain calm and professional when handling guest concerns
- Basic computer skills and ability to learn hotel systems
- Attention to detail and ability to follow established procedures
- Ability to work independently while also contributing to a team environment
- Hotel or customer-service experience is preferred, but we are willing to train the right candidate
Schedule: Must have flexible availability, including weekends and holidays. Morning, evening, and/or overnight shifts may be available depending on hotel needs.
Location: Holiday Inn Express & Suites Corpus Christi
5213 Oakhurst Drive
Corpus Christi, TX 78411
If you are dependable, enjoy helping people, and are interested in joining a team-focused hotel environment, we encourage you to apply.
Pay: $12.00 per hour
Expected hours: 24.0 – 40.0 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
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