French Speaking Catalogue Specialist
Computacenter
About the role
Your future tasks will be...
Group Technology Sourcing (GTS) have created a Centre of Excellence in Budapest part of Product Information Management (PIM) within our Expert Services department. Product Information Management (PIM) is one of four key expert units which bring key business critical functions such as Portfolio Services and Material Master to drive tangible end to end benefits for our customers and first class Portfolio Management services.
The Catalogue Specialist role is responsible for supporting customers who require Portfolio rate card driven services which vary from Standard, Enhanced to Premium level services dependent on scale and complexity. Our core aim is to centralise the control of approved portfolio products helping our customers rationalise IT spend. Portfolio ensure they are made available to purchase within SLA and are sold at the right customer price whilst safeguarding our commercial profitability.
On a daily basis:
- Maintaining the customer catalogue pricing, change management of IT products and End of Life products.
- Liaising with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners
- Liaising with OEMs and Suppliers to ensure global pricing is available and in place, escalating any issues back to key stakeholders. Working closely with internal teams in eBusiness, Merchandising, Customer Management and service design to define new catalogue content, pricing and presentation of products on a customer webshop.
- Creation of new Stock Inventory Reporting templates that are clear, concise and accurate. Look at new ways to improve reporting outputs and respond to customer reporting queries.
- Support the need for forecasting based on usage reports and/or information from the Account/Service teams. Issue to the customer and flag where stock is not available for future demand.
- Regular contact with Partner Suppliers to obtain local pricing or SKUs and local reporting to meet Customer contractual requirements, collate and distribute reports as required
- Regular contact with assigned Account and Group Technology Operations contacts in charge of Sales Order Management.
- Participating in new customer wins and Business Take on transition projects.
You are the ideal candidate if...
- You have at least 1 year of experience in a similar role
- You have fluency in French and in English
- You have proven commercial acumen and mindset
- You have sound knowledge of IT hardware products a huge plus
- You possess excellent interpersonal skills and communication skills both written and verbal
- You have experience in developing strong relationships with customers, working with and influencing multi-tier management
- You have general knowledge of SAP
- You have strong Excel skills, and You are proficient in MS Word and PowerPoint, Access
- You have some experience uploading different types of formatted catalogue files
- You are analytical, with excellent attention to detail and a customer-centric approach
- You are a team-player who is accountable and shows initiative
- You have experience in developing best practice policies and procedures for your functional area
- You have the willingness to self-learn and research solutions to challenges
- You can plan and organize your workload, and be able to work to deadlines in a challenging environment.
What can we offer to you?
- Development and career opportunity within an international team
- Gain insight and knowledge of numerous departments through cross functional collaboration and across our Group countries
- Soft skills training and talent programmes
- Medicare private health package and cafeteria benefits (yearly gross 500 000 HUF and after the first year spent within the company, it grows to gross 780 000 HUF)
- Reward and Recognition
- Free language courses.
About us
Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.
We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.
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