About the role
Job Description
- Support the safety and security of SPX Express personnel and assets within the assigned area.
- Conduct investigations related to fraud, loss, damage, and other operational issues.
- Gather information and evidence, perform analysis, and prepare investigation reports.
- Coordinate with operations teams and relevant stakeholders to support case resolution.
- Monitor issues related to SPX Express and Shopee through social media and other available sources.
- Build and maintain relationships with local authorities, driver communities, and other external stakeholders.
- Provide regular updates and reports on case progress and area conditions.
Requirements
- Minimum 1–2 years of experience in investigation, fraud, risk, compliance, audit, security, operations, or related fields.
- Experience in logistics, e-commerce, or other operational environments is a plus.
- Strong analytical and problem-solving skills.
- Good communication and stakeholder management skills.
- High integrity and ability to handle sensitive information professionally.
- Willing to work in the field and travel for business when required.
- Willing to be based in Jakarta, Pontianak or Bali.
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