About This Role
Being a Fraud Analyst means protecting the organization and its members from fraud by investigating suspicious activity and strengthening controls. This dynamic role involves partnering with senior leadership to support a comprehensive fraud prevention, detection, and response program, and it suits an analytical problem-solver.
Responsibilities
- Participate in and contribute to Organization-wide Fraud Committee meetings
- Assist with fraud technology solutions, including third-party relationships, system settings, and risk thresholds
- Assist with various fraud activity and trend reporting
- Assist with maintaining an inventory of fraud controls and processes
- Assist with identifying and understanding emerging risks and trends
- Assist with the development, implementation, and maintenance of Fraud Risk processes, tools, policies, standards, and procedures in alignment with the Enterprise Risk Program
- Analyze and investigate transactions to detect and prevent fraudulent activity based on reports, alerts, or notifications from third parties requesting assistance
- Perform in-depth investigations regarding actual and suspected fraud activities, including determining root cause
- Provide oversight and appropriate actions to resolve and lead lessons learned education for internal stakeholders
- Provide assistance to members in need of understanding common scams, schemes, and fraudulent activity
- Prepare in-depth fraud case investigation narratives, which support Suspicious Activity Reports, Subpoenas, personnel corrective actions, and police reports
- Communicate with law enforcement on fraud-related inquiries and requests
- Pursue recovery of fraud losses
- Assist Senior Fraud Analyst in creating, organizing, and delivering internal and external fraud training, including member events, content for member newsletters, and internal fraud alerts
- Participate in external fraud groups to maintain industry knowledge and fraud trends
Requirements
- Subject Matter Expertise in fraud investigation and reporting
- Ability to provide mentorship, guidance, and training to other team members
- Bachelor’s degree or equivalent work experience
Nice to have:
- Certified Fraud Examiner or other related industry certification
Benefits
- Individual development plans
- Educational reimbursement
- Job shadowing across departments
- Hands-on leadership practice through specialized trainings
Important Details
- Work format: hybrid
- Schedule: full-time