Fraud Analyst

About This Role

This role is an entry point into fraud operations and financial crime within a regulated European payments environment. The Fraud Analyst will work mainly with fintech partners, third-party banks, and competent authorities, focusing on fraud cases, evidence, partner coordination, regulatory requests, and accurate case handling.

Responsibilities

• Manage incoming fraud recalls and related cases, applying established controls and protective measures
• Handle Requests for Information from police, judicial, and other competent authorities from receipt through final response
• Check that information received is complete, relevant, and aligned with the request before submitting the response
• Maintain accurate records, follow up outstanding actions, and escalate unusual or sensitive situations when needed
• Support internal suspicious activity referral steps where required and flag recurring operational issues or improvement opportunities

Requirements

• Strong attention to detail, good analytical skills, and a structured way of working
• Good written communication skills and the ability to spot missing or inconsistent information
• Able to work independently on standard cases and recognise when escalation is needed
• Fluent French or Dutch and very good working knowledge of English
• Good working knowledge of Microsoft Office, particularly Excel

Nice to have:

• Familiarity with VBA, macros, or process automation
• Previous experience in fraud, financial crime, banking operations, payments, compliance, or a similar operational environment

About the Company

PPS EU is a financial institution offering a wide range of services, including card payment processing and issuing, bank payment processing, anti-money laundering, and anti-fraud services. It holds an Electronic Money licence and is regulated by the National Bank of Belgium. PPS EU is the subsidiary of Paytech, a company based in the UK. Edenred PayTech, part of Edenred Group, provides payment and compliance services to Edenred and to fintech partners.