Fraud Analyst

About This Role

Protecting businesses and consumers by investigating and analyzing high-risk e-commerce transactions is the core of this Fraud Analyst role. Your expertise will be key to delivering exceptional digital experiences across industries, ensuring the security and trust that drive success in today’s fast-paced online world. You’ll be empowered to make impactful decisions, shape fraud prevention strategies, and contribute directly to the mission of transforming the digital landscape.

Responsibilities

• Identify and prevent fraudulent transactions, powering exceptional client results
• Work well with a team of industry experts to monitor real-time fraud decisioning software
• Independently resolve problems that require in-depth investigation and/or research
• Constantly communicate fraud trends and share best practices with peers and leaders
• Perform a thorough manual review of queued transactions to determine the likelihood of fraud and subsequently approve/reject said transactions
• Maintain professional persistence when reviewing transactions or speaking with customers
• Prioritize work to meet and exceed deadlines and performance goals
• Report platform issues as they arise and proactively identify potential impacts to clients
• Ensure the success of Accertify’s customers by delivering results daily

Requirements

• Bachelor’s Degree required
• Strong desire to build a career in the fraud prevention industry
• Previous e-commerce fraud prevention, investigation, or similar experience preferred but not required
• Fine-tuned organizational, analytical, and critical thinking skills are strongly desired
• Exceptional problem-solving skills
• Displays confidence in making decisions quickly and independently
• Must be able to work in a fast-paced, ever-changing environment
• Strong internet research skills with the ability to navigate multiple systems at once
• Demonstrated experience and/or strong working knowledge of Microsoft Office Suite
• Must have flexibility to work morning, afternoon, and evening shifts, including non-business hours, weekends, and holidays
• English language speaking proficiency required
• Employment eligibility to work for Accertify in the U.S. is required, as Accertify will not pursue Visa sponsorship for this position

Benefits

• Competitive rewards
• Meaningful benefits
• Professional development opportunities
• Flexible ways of working
• Programs that support your overall well-being

Important Details

• Schedule: 4x10 weekly schedule (start as early as 8 AM CT or as late as 2 PM CT), including one weekend shift