About This Role
This night-shift post involves analyzing financial transactions and account activity to identify and investigate unusual or suspicious patterns of fraud. The role requires conducting in-depth investigations and performing 360 reviews on triggered alerts to detect and mitigate various fraud types.
Responsibilities
- Analyze financial transactions and account activity to identify unusual or suspicious patterns
- Conduct in-depth investigations into potential fraud cases, which may involve gathering evidence
- Perform 360 Reviews on alerts triggered due to violation of threshold set for the systems for fraud types (i.e., ATO, PTO, TOA, ID Theft, ATO Scam, First Party Frauds etc.)
- Conduct 360 fraud reviews for customer profiles and be responsible for detecting and mitigating core banking, payments, fraud, and account opening red flags
- Implement solutions to fraud problems across ATOs, P2P Payments, ACH kiting, check kiting, and wire fraud
- Conduct multiple investigations into whistleblower complaints concerning account hijacking, transactional frauds, funds transfer return, checks (RDC, Thea) or ACH transactions that provided real-time decisions on credit cards, loans, and Zelle fraud red flags
- Combine retroactive analysis with current state fraud control assessments to implement technology and process framework that provided real-time decisions on fraud strategy and overall fraud assessment
- Liaise with internal and external counterparts to perform end-to-end alert reviews (360 review) from fraud alert generation through to SAR filing
- Analyze data trends and out-of-pattern activities to assimilate the next course of action (case closure, reimbursements, or escalation)
- Adjudicate the fraud type and apply relevant mitigation steps based on policies and procedures
- Maintain detailed records of fraud cases and investigation outcomes
- Ensure compliance with relevant laws and regulations related to fraud detection and prevention
Requirements
- 1 - 3 years of experience in fraud detection and investigations
- Prior experience in fraud detection and investigations
- Familiarity with the firm's internal systems and processes or similar processes at other institutions
- Exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type, etc.) and develop well-reasoned recommendations
- Proficient in MS Office (Outlook/Word/Excel/PowerPoint)
Nice to have:
- Transaction Monitoring experience
- Bachelor's Degree in Commerce, Computer Science or equivalent is preferred
- Full-time master's degree/MBA
