Framer, Retail

About This Role

Working as a Framer in a retail setting involves building customer relationships and creating memorable framing solutions for their art. This role focuses on providing excellent customer service, maintaining the framing department, and ensuring a safe and organized shopping environment.

Responsibilities

• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
• Execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions
• Deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready-made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for
• Provide a well-merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations
• Promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others
• Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes
• Other duties as assigned

Requirements

• Basic computer skills
• Basic measuring skills
• Ability to operate the framing equipment and glass cutter

Nice to have:

• Retail experience
• Experience selling products and/or services to customers

Benefits

• 401(k) with employer match
• Employee Assistance Program
• Medical, dental, and vision coverage
• Telemedicine services

Important Details

• Schedule: Part-time, includes nights, weekends, and early mornings

Physical Requirements

• Regular bending, lifting, carrying, reaching, and stretching
• Ability to move throughout the store
• Ability to remain standing for long periods of time
• Lifting heavy boxes and frames