About This Role
This founding role is key to building Mosaic Learning Academy, a new public charter school opening in Buckeye, Arizona, in August 2027. The Enrollment & Operations Manager will lead the pre-opening enrollment and operational work, helping to turn an ambitious vision into a thriving school where every scholar is known, challenged, and supported.
Responsibilities
- Lead Mosaic's enrollment operation and translate enrollment goals into actionable plans, priorities, timelines, and team responsibilities
- Manage the prospective-family pipeline and CRM, ensuring timely, accurate, and personalized family follow-up
- Monitor enrollment data and results, identify gaps or underperforming strategies, and recommend or implement adjustments
- Supervise the part-time Enrollment & Family Liaison and Events & Community Outreach Coordinator
- Participate actively in family outreach, information sessions, tours, community engagement, and required evening/weekend events
- Build effective systems, workflows, project plans, and accountability structures as Mosaic grows
- Progressively assume operational responsibility across facilities, procurement, vendors, school-opening logistics, financial/administrative support, and other Ready-to-Open priorities
- Identify risks and problems early—and bring recommendations and solutions, not simply issues requiring someone else to solve
- Help create organizational capacity that allows the Executive Director to increasingly focus on executive leadership, strategic partnerships, fundraising, school vision, and long-term success
Requirements
- Demonstrated experience leading complex operations, projects, programs, or organizational functions
- Experience building or improving systems and processes
- Experience leading or coordinating others
- Strong project-management, problem-solving, communication, and relationship-building skills
- Ability to independently manage multiple priorities and deadlines
- Bachelor's degree or an equivalent combination of relevant education and significant progressively responsible professional experience
Nice to have:
- Experience in school operations, education, charter schools, nonprofits, startups, small businesses, or other entrepreneurial environments
- Organizational launch experience
- Facilities, procurement, vendor, finance/administrative, enrollment, CRM, or community-outreach experience
- Knowledge of Buckeye/West Valley
- English/Spanish bilingual capability
- Residence in Buckeye or the immediate West Valley is strongly preferred; exceptional candidates with a reasonable commute who can reliably maintain the required Buckeye presence will be considered