About This Role
This role involves joining the broader Assurance Services team as a Forensic Accountant, where you will manage assigned Know Your Client (KYC) cases and contribute to the team's operational success. The position suits a professional ready to make a meaningful difference by applying their expertise in anti-money laundering and client privacy within a hybrid work environment.
Responsibilities
- Manage the assigned KYC cases/population to the team
- Actively manage the priorities and workload of each analyst and QC in the team
- Monitor actual daily progress, statuses, issues and escalations in the team
- Participate in daily production meetings to discuss the progress and priorities as well as other project management updates
- Be mainly responsible for the team’s approach or strategy in meeting production and quality targets
- Support the Delivery Manager on overall operations management
- Collaborate with the leadership team on the metrics used to measure performance of analysts and QCs
- Monitor and record monthly staff performance based on KPI
- Be responsible for attendance management and capacity planning
- Report/Escalate issues, blockers and risks
- Provide coaching and performance feedback to team members
- Organize daily team huddles to provide updates, discuss issues, and set priorities
- Liaise with project's key stakeholders
Requirements
- College degree
- At least 2 years of experience or extensive knowledge in any of the following: anti-money laundering (AML) regulatory and non-regulatory requirements, Know-Your-Client (KYC) onboarding/regular review, external investigative reporting, or equivalent
- Experience in handling highly confidential information with a high degree of discretion and with a focus on maintaining client privacy
- Experience in processes and internal controls improvement, FCPA and anti-bribery
- Strong analytical skills and proactive attitude, with excellent communication skills in Thai and English
- Ability to think out of the box and to be assertive in offering solutions to posed problems or situations
- High flexibility and detail-orientation with the ability to multitask to meet constant business demands and priorities
- Resilient to challenges and setbacks, enthusiastic and motivated to work in a fast-paced and high-pressure environment
- Focused to meet delivery and quality targets with project management skills
- Experience in KYC quality control/assurance or equivalent
- Intermediate knowledge in Microsoft Excel
Nice to have:
- Business process background (e.g., procurement, inventory management process)