About the role
We are seeking an experienced and dynamic Food Service Supervisor to oversee daily operations in a fast-paced food service environment. The ideal candidate will possess strong leadership skills, extensive restaurant and hospitality experience, and a passion for delivering exceptional customer service. This role involves supervising staff, managing food preparation and safety standards, and ensuring smooth restaurant operations. The Food Service Supervisor will play a critical role in maintaining high-quality food service, fostering team development, and upholding food safety regulations.
Responsibilities
- Supervise and coordinate daily food service operations, ensuring efficient workflow and excellent customer experiences
- Oversee food preparation, cooking, and presentation to meet quality standards
- Manage POS systems for order processing and cash handling
- Lead, train, and evaluate team members; conduct interviews and assist with staffing decisions
- Ensure compliance with food safety regulations and proper food handling procedures
- Monitor inventory levels, order supplies, and manage kitchen stock to prevent shortages
- Enforce cleanliness and sanitation standards across the restaurant or food service area
- Handle customer inquiries, resolve complaints promptly, and ensure high levels of customer satisfaction
- Assist in restaurant management tasks such as scheduling, reporting, and maintaining operational efficiency
- Collaborate with management on menu planning, special events, or promotional activities
Requirements
- Proven experience in food service or restaurant management; supervising experience preferred
- Strong knowledge of food preparation, cooking techniques, and food safety protocols
- Familiarity with POS systems and cash handling experience required
- Excellent leadership skills with the ability to manage a diverse team effectively
- Exceptional customer service skills with a focus on hospitality excellence
- Ability to oversee food handling procedures in compliance with health regulations
- Previous experience in hotel or hospitality industry is a plus; barista or serving experience is advantageous
- Strong organizational skills with the ability to multitask in a fast-paced environment
- Knowledge of restaurant management software and inventory control systems
- Leadership qualities including team management, interviewing skills, and problem-solving abilities
This position offers an opportunity to lead a dedicated team within a reputable establishment committed to quality service. We value professionalism, enthusiasm for the food industry, and a commitment to excellence.
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
- Vision care
Work Location: In person
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