About the role
Description
US:NV:Carson City Patient Food Services
Per Diem Variable Shift
About Carson Tahoe Health
CTH is a not-for-profit healthcare system with 240 licensed acute care beds, fully accredited by the Center for Improvement in Healthcare Quality (CIHQ). CTH was voted 5th most beautiful hospital in the nation nestled among the foothills of the Sierra Nevada in North Carson City and only a short drive away from world-famous Lake Tahoe & Reno. We serve a population of over 250,000 and feature two hospitals, two urgent cares, an emergent care center, outpatient services and a provider network with 19 regional locations.
Summary
- Responsible for patient meal tray delivery, operating computerized meal service systems to secure patient room service orders, nourishment reporting, and managing patient meal service exception transactions.
Responsibilities
- Utilizing computerized systems for ‘Room Service’, assists patient in menu selection and accurate meal choice according to patient diet. Inquiries and records food aversions when completing menus with the patient. Archives information in the on-line system.
- Checks meal trays for accuracy and sets up with/for patient. Collaborates with others for an efficient flow of service on the meal line.
- Provides meal tray delivery in a timely manner. Verifies delivery of food tray to patients ensuring that all patients are provided a meal or accounted for meal refusal.
- Follows patient identification protocol when collecting information, entering menus, and delivering food.
- Supports patient satisfaction and the improved ‘Patient Experience’. Is active in performance improvement activities related to customer service.
- Displays a patient comes first attitude. Seeks patient input. Empathizes with patients and proactively seeks resolution to their concerns.
- Communicates patient information to dietitians, nursing, and/or kitchen production staff when a patient need is perceived.
- Accomplishes routine and priority tasks. Anticipates projects and seeks out other department members for direction to assure project runs smoothly.
- Performs other related duties as assigned.
Qualifications
- Required
- High school diploma or equivalent
- Minimum of one-year food service experience
Preferred
- Experience in a healthcare environment, working with modified diets, familiar with kitchen sanitation/safety standards and regulatory guidelines
- ServSafe Certified
- Computer Literate
Top 5 Reasons to Live in Carson City, Nevada
- Live, work and play in one of the most beautiful regions in the world
- Enjoy an array of outdoor activities world class skiing, golf, camping, mountain biking, hiking, water skiing, kayaking, hunting and fishing
- Just next door is Beautiful Lake Tahoe
- We are minutes from Reno known as the 'biggest little city in the world' - Fine dining, nightlife, shopping and home to the University of Nevada Reno.
- Family friendly atmosphere with affordable housing & excellent school system
Our Benefits
- No State Income Tax
- Medical, Dental, Vision, FSA, Telehealth
- Paid Time Off, Mental Health, and Volunteer Days
- 100% Vested 401K & Roth with Company Contribution
- Tuition Reimbursement
- Referral Bonuses
- On Site Education & Certification Programs
- Base Wage Increases for Relevant Advanced Degrees
- Free Calm App Subscription
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Questions, answered
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