IN

Food & Beverage Supervisor | Full-Time | Mass Mutual Center

internal-ovg

RemoteFull timeMid levelPosted today
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About the role

Overview

The Food & Beverage Supervisor is responsible for overseeing the serving of guests in the venue dining areas and catering functions. The Food & Beverage Supervisor must be personable and able to work in an ever-changing, fast-paced environment. The Food & Beverage Supervisor will assist the Food & Beverage Managers with projects including training, inventory, and special events. The Food & Beverage Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $18.00 - $23.00.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until December 4, 2026.

Responsibilities

  • Oversee meal service to guests or guide guests through the buffet line as needed.
  • Supervise beverage service, including alcoholic beverages, and verify guest identification to ensure compliance with minimum age requirements.
  • Assist with recording guest orders and entering them into the kitchen through the POS system.
  • Monitor guest tables to respond to additional requests and determine when meals are completed.
  • Calculate meal totals, present checks to guests, process payments, and provide change when necessary.
  • Ensure tableware and linens are replaced and maintained as needed throughout service.
  • Recommend menu items, describe ingredients, and explain preparation methods to enhance the guest dining experience.
  • Supervises the setup of banquet functions, including linens, dishware, glassware, and silverware.
  • Maintains sanitation, health, and safety standards in work areas.
  • Show demonstrated ability to meet the company standard for excellent attendance.
  • Assures that the location equipment is operable and clean prior to the start of the event.
  • Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
  • Enforces all OVG policies and procedures.
  • Assists the Management team with projects including training, inventory, and special events.
  • All other duties as assigned.

Qualifications

  • 1-2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education. Ability to supervise the work of others.
  • Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, businesslike, and respectful manner, which focuses on generating a positive, enthusiastic, and cooperative work environment.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
  • Ability to handle cash accurately and responsibly.
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, and percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.

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