FOOD and BEVERAGE SUPERVISOR

Job Description

• Supervises effective operation of designated food and beverage personnel venues to include adequate staffing.
• Oversee the daily operations of all aspects of food and beverage service on assigned shift. Required to maintain the appearance and cleanliness of all facilities and bar service areas at the highest level.
• Promotes the highest quality of service to guests. Handle and resolves guest complaints and concerns.
• Control costs of products through monitoring stock and ensuring preparation of all food and beverages within established procedures and policies. Required to perform food/beverage inventories at all service areas.
• Train and supervise food servers and bartender personnel.
• Coordinated all job activities of employees. Complete scheduling and payroll for all hourly employees on a daily basic.
• Responsible for the effective scheduling of employees while maintaining the highest level of guest service while utilizing minimum use of labor hours.
• Perform duties of food and beverage employees as required.
• Work effectively with other employees, vendors, guests and other visitors.
• Comply with all Internal Controls, Company, departmental, and safety policies, procedures, and regulations.
• Perform duties as assigned by management.

Responsibilities

• Supervises effective operation of designated food and beverage personnel venues to include adequate staffing.
• Oversee the daily operations of all aspects of food and beverage service on assigned shift. Required to maintain the appearance and cleanliness of all facilities and bar service areas at the highest level.
• Promotes the highest quality of service to guests. Handle and resolves guest complaints and concerns.
• Control costs of products through monitoring stock and ensuring preparation of all food and beverages within established procedures and policies. Required to perform food/beverage inventories at all service areas.
• Train and supervise food servers and bartender personnel.
• Coordinated all job activities of employees. Complete scheduling and payroll for all hourly employees on a daily basic.
• Responsible for the effective scheduling of employees while maintaining the highest level of guest service while utilizing minimum use of labor hours.
• Perform duties of food and beverage employees as required.
• Work effectively with other employees, vendors, guests and other visitors.
• Comply with all Internal Controls, Company, departmental, and safety policies, procedures, and regulations.
• Perform duties as assigned by management.

Qualifications

• Must be 21 years of age or older
• Proficient in English verbal and written
• High school diploma or equivalent
• Good oral and written communication skills
• Flexible to work various shifts, weekends, and holidays
• Two (2) years of food service supervisory experience
• Ability to obtain SERV Safe Certification
• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 25-50 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Must be able to work from a standing position and/or walking motion for extended period