About This Role
Leading Midtown
's food and beverage experience is the core of this senior leadership role, managing daily operations, developing talent, and delivering a consistently elevated dining environment across all outlets. The position suits a manager who can balance hospitality, operational excellence, and business performance while shaping Midtown's hybrid hospitality model.
Responsibilities
- Serve on the club
's Senior Leadership Team (SLT), collaborating across departments to strengthen operations, advance strategic priorities, and achieve shared goals
- Own the member experience: Ensure all outlets deliver a consistent, high-quality hospitality experience that balances elevated service with an approachable, social atmosphere
- Lead daily F&B operations: Manage front and back-of-house functions, ensuring efficiency, consistency, and alignment with Midtown standards across all locations within the club
- Drive business performance: Manage revenue, expenses, labor, and cost of goods (COGS) to meet financial goals while maintaining strong guest satisfaction
- Build and develop the team: Recruit, train, coach, and develop associates and supervisors through ongoing feedback, mentorship, and performance management
- Partner on culinary direction: Collaborate with the National Director and F&B Leadership to develop offerings, maintain standard operating procedures (SOPs), and evolve that align with member needs and industry trends
- Lead events and programming: Partner with marketing, events, and club leadership to create and execute engaging food and beverage experiences that drive participation and community
- Maintain operational excellence: Oversee inventory, procurement, safety, sanitation, and vendor relationships to ensure smooth and compliant operations
Requirements
- 3+ years managing high-volume, multi-outlet food and beverage or hospitality operations
- Experience leading teams of 40+ associates in a fast-paced environment, adapting to changing priorities and operational needs
- Strong understanding of P&L management, including labor, cost of goods sold (COGS), and expenses
- Experience managing both front-of-house and back-of-house operations
- Strong communication, organization, leadership, and coaching skills
- Alignment with Midtown
's core values: Win together, Glass half-full, Passionate about helping others, Better than yesterday, and Kind
Benefits
- Complimentary individual Midtown club membership
- Associate discounts, recognition programs, and professional development support
- Medical, dental, and vision insurance where applicable
- 401(k) retirement savings plan with company match
- Paid time off and paid parental leave
