About This Role
This Food and Beverage Manager role at Lake Forest Country Club involves overseeing all aspects of food and beverage operations, from staffing and training to cost control and member satisfaction. The position suits a detail-oriented hospitality professional with strong leadership skills and a passion for creating a positive dining experience.
Responsibilities
- Be responsible for proper charge procedures, member chits, tip reports, ticket controls, and daily sales reports and analysis
- Assist in managing the department’s weekly and seasonal staffing needs
- Be responsible for hiring, training, supervision, discipline, and termination of Food and Beverage staff
- Conduct orientation and ongoing training for FOH employees
- Monitor employee timecard records to minimize overtime and keep labor costs within budget
- Create, implement, and maintain standard operating procedures within the F&B department to increase efficiency and ensure consistency
- Ensure that all standard operating procedures for revenue and cost control are in place and consistently followed
- Ensure that all applicable club policies and procedures are followed
- Ensure all legal requirements are consistently followed, including wage/hour and federal, state, or local laws for food safety and the sale/consumption of alcoholic beverages
- Ensure all energy management, preventive maintenance, and other standards are consistently met
- Conduct employee performance reviews for line level FOH Staff
- Ensure all new employees receive the appropriate safety instructions and training; establish and enforce all safety policies and procedures including OSHA regulations and ensure appropriate proof of training is documented to the employees’ personnel files
- Ensure all dining rooms meet LFCC set up and cleanliness standards before and after meal services, such as table stability and settings, room lighting, room temperature, condition of floors and walls
- Monitor purchasing and receiving procedures to ensure proper quantity, quality, and price for all purchases
- Consult daily with the F&B Director, Executive Chef, Banquet and Catering Coordinator, and other club administrators to help assure the highest level of member satisfaction is met
- Greet members and oversee service on a routine basis
- Address member and guest complaints, advising the F&B Director and/or Clubhouse Manager about appropriate corrective actions taken
- Monitor appearance, upkeep, and cleanliness of all food and beverage equipment and facilities
- Monitor employee dress codes according to policies and procedures
- Maintain records of special events, house counts, food covers and daily business volumes
- Ensure an accurate reservation system is in place
- Establish and maintain professional business relations with vendors
- Serve as manager-on-duty on a scheduled basis
- Complete periodic China, glass, and silverware inventories
- Implement and monitor sanitation and cleaning schedules
- Complete other appropriate assignments from the F&B Director and/or Clubhouse Manager
Requirements
- Food and beverage cost controls and operating procedures experience
- Menu design experience
- Wine, spirits, beer knowledge and bar operations experience
- Point-of-sales systems experience
- High attention to detail with a passion for hospitality
- Ability to thrive in a fast-paced, member-focused environment
- Flexible schedule, including evenings, weekends, and holidays
- Strong interpersonal and organizational skills
- Strong leadership and team development skills
- Polished, professional appearance and presentation
- Ability to manage stress and time
- Proven history of ability to build, train, and maintain a positive team culture
- Ability to effectively communicate with all department levels and throughout club
- Knowledge of and ability to perform required role during emergency situations
- College or university degree in Hospitality Management or Culinary Arts preferred
- 2 years or more of hospitality management experience in a Club or upscale/fine dining restaurant
- Food Safety Certification
- Alcoholic Beverage Certification
- Ability to relocate to Louisville, KY 40245 before starting work
- Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach
- Push, pull, or lift, up to 50 pounds
- Continuous repetitive motions
- Work in hot, humid, and noisy environment
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
About the Company
Lake Forest Country Club is seeking a Food and Beverage Manager.
