Food and Beverage Manager

About This Role

The Food and Beverage Manager is responsible for overseeing the daily operations of the restaurant to ensure a seamless guest experience. This role involves managing service standards, supervising staff, driving revenue through effective sales strategies, and maintaining operational efficiency. The manager ensures the highest level of guest satisfaction through quality service, staff training, and effective communication with other departments.

Responsibilities

• Adopt an appearance and attire that reflects and reinforces the company’s brand image and service standards
• Comply with the company’s code of conduct, ethics, and all internal policies and procedures
• Perform tasks as directed to support and contribute toward the achievement of business and operational goals
• Deliver the highest levels of service with attention to detail, consistently exceeding guest expectations
• Ensure all opening, mid, and closing procedures are properly completed in alignment with company standards
• Review daily operational requirements
• Review and update the restaurant’s food and beverage menu items regularly
• Engage with guests throughout service to ensure satisfaction and immediate resolution of any concerns
• Prepare weekly staff schedules and monthly attendance reports
• Conduct daily briefings and regular team meetings to ensure effective communication
• Monitor and manage operational budgets, control inventory, minimize costs, and analyze financial reports to ensure targets are achieved
• Oversee the purchasing and receiving processes, ensuring accuracy and compliance with approved supplier lists and company standards
• Generate ideas, plan promotions, and assist with implementing initiatives that drive revenue and guest engagement
• Recruit, train, develop, and lead a high-performing restaurant team focused on guest satisfaction and operational excellence
• Monitor team performance, conduct regular performance reviews, and define KPIs and career development goals
• Provide coaching and create personal development plans for team members to encourage growth and improve performance
• Support the Hotel Manager in developing and executing strategic business and marketing plans for the hotel
• Perform various related tasks as needed in the spirit of providing exceptional guest service
• Communicate effectively, both verbally and in writing, to provide clear direction to the team
• Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information
• Remain calm and alert, especially during emergency situations
• Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations

Requirements

• Previous experience in a busy hotel environment

Important Details

• Schedule: includes responsibility for scheduling

About the Company

Motel One is a pioneer of the budget design concept, operating more than 95 hotels in 13 countries. The company focuses on modern design, high-quality service, and first-class inner-city locations at an attractive price, creating a home away from home for guests.