Food and Beverage Manager

About This Role

Managing all food and beverage operations and day-to-day activities at a resort is the core of this role. The Food and Beverage Manager leads a team to deliver exceptional guest experiences while maintaining high standards and adhering to budget guidelines.

Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Lead the F&B team by attracting, recruiting, training, and appraising talented personnel
• Supervise dining room personnel and ensure proper implementation of service procedures and quality standards
• Establish targets, KPIs, schedules, policies, and procedures
• Check that standards on hygiene and sanitation are complied with within the Banquet, Restaurant, and Bars and are consistently observed by the staff
• Prepare required reports and requisitions for the Restaurant's operations and administrative functions
• Monitor restaurant reservations and assist in serving guests when necessary
• Supervise staff in anticipating guests' needs and establishing good customer relations
• Act on guest complaints and adopt service recovery measures
• Attend staff meetings and briefings to keep staff informed of current activities in the hotel
• Identify customers' needs and respond proactively to all of their concerns
• Conduct training (monthly/weekly)

Requirements

• At least 3 years of service experience in a five-star or deluxe hotel as a Restaurant Manager

About the Company

Filinvest Hospitality creates exceptional experiences.