About This Role
Leading a dynamic hospitality team, the Food and Beverage Manager oversees all aspects of food and beverage operations. This role ensures exceptional service, quality standards, and operational efficiency, driving team performance and enhancing guest satisfaction. It offers an exciting opportunity to manage diverse food service environments, from casual to fine dining, fostering a vibrant and welcoming atmosphere.
Responsibilities
- Lead and supervise daily food and beverage operations, including dotted line support of kitchen management, serving staff, and bar services
- Oversee food preparation, cooking, and presentation to ensure consistency with quality standards
- Manage POS systems such as Aloha POS and Micros POS for accurate order processing and cash handling
- Control inventory levels through effective stock management, ordering, and waste reduction strategies
- Train, mentor, and develop staff on food safety practices, customer service excellence, and operational procedures
- Monitor shift performance, handle customer complaints promptly, and ensure a high level of guest satisfaction
- Conduct regular staff interviews, performance evaluations, and manage scheduling to optimize team productivity
- Analyze profit and loss statements to identify opportunities for revenue growth and cost control
- Maintain compliance with health regulations, food safety standards, and sanitation protocols
- Coordinate catering events, banquets, or special functions as needed to enhance revenue streams
Requirements
- Proven management experience in food service environments such as casual dining, fine dining, or quick service restaurants
- Extensive background in food preparation, cooking techniques, and kitchen operations management
- Hands-on experience with POS systems including Aloha POS and Micros POS; familiarity with cash handling procedures
- Demonstrated ability to lead teams effectively through training and development initiatives
- Strong knowledge of inventory control practices, food safety regulations (including HACCP), and hospitality management principles
- Previous supervisory roles involving staff training, shift management, budgeting, and profit and loss analysis
- Experience managing diverse hospitality teams in fast-paced settings such as restaurants or catering operations
- Excellent communication skills for managerial tasks including interviewing, team leadership, and customer interactions
- Hotel experience preferred
Important Details
- People with a criminal record are encouraged to apply