About This Role
Leading, developing, and taking full ownership of the restaurant, bar, and event operations at a golf club is the core of this role. It is a dynamic mix of daily management, team leadership, and strategic business growth, suitable for an energetic, hands-on hospitality professional.
Responsibilities
- Manage the day-to-day activities of the clubhouse dining facilities, including the restaurant, bar, and grill, to deliver an efficient, welcoming environment centered on elite hospitality for golfers
- Formulate and enforce comprehensive service benchmarks, operational hours, and seasonal SOPs
- Develop a streamlined "at-the-turn" ordering system, significantly reducing transit time and optimizing patrons and golfers experience
- Maintain strict compliance with local, state, and OSHA health, sanitation, and liquor regulations
- Ensure all kitchen and front-of-house areas are continuously cleaned and organized
- Spearhead the end-to-end creation of the brand identity, including name development and market positioning
- Engineer and execute a comprehensive social media strategy designed to expand brand reach both within and beyond the traditional golfing network
- Oversee the design, development, and launch of the official company website to enhance online visibility
- Design and implement structured customer and employee feedback surveys to capture actionable insights and drive operational improvements
- Manage the entire employee life cycle, including recruiting, interviewing, hiring, and onboarding front-line staff
- Build optimized weekly staff schedules that align with peak hours, tournament schedules, and seasonal volume changes
- Conduct regular staff meetings and training sessions focused on customer service excellence, safety protocols, and performance development
- Prepare, submit, and manage the annual line-item operating budget, actively tracking revenue targets and expenditure goals
- Closely monitor and report on daily/weekly labor costs, inventory levels, margins, product rotation, and waste
- Complete daily bookkeeping, cash drops, credit card reconciliations, and vendor invoice coding
- Develop and regularly update consumer-driven food and beverage menus that balance quality, preparation speed, and profitability
- Partner directly with vendors and suppliers to secure high-quality products at highly competitive prices
- Act as the primary venue contact for prospective clients, managing rental agreements, deposits, calendar scheduling, and facility walk-throughs
- Coordinate execution, delivery, setup, and teardown logistics with outside caterers for tournaments, private banquets, and outings
- Work alongside senior leadership to scale future in-house banquet production and revenue capabilities