Food and Beverage Manager

About This Role

The Food and Beverage Manager oversees all aspects of dining and catering outlets, including setup, food and drink service, and cleanup, while focusing on quality presentation and customer service. This is a hands-on position, actively engaged with daily operations, that includes supervising staff to ensure proper execution of events and member satisfaction. The role offers excellent growth potential within the company's network of clubs.

Responsibilities

• Greet all members, guests, and employees in a warm, friendly, service-oriented manner
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag when working
• Assist Management with the hiring of qualified staff
• Be knowledgeable of and comply, at all times, with the Club's standards, policies, and regulations to encourage safe and efficient operations
• Maintain regular attendance in compliance with Club standards, as required by scheduling which will vary according to the needs of the Club
• Attend weekly meetings, and partner with Management Team to communicate pertinent information and coordinate staffing requirements for events
• Manage and supervise member events and banquets based on client specifications and documented in the Banquet Event Order (BEO)
• Supervise the setup of rooms to include placement of linens, silver, china, and glassware according to event order specifications, catering function sheets, and Club standards
• Visually inspect function rooms and equipment prior to functions to ensure proper cleanliness, inventory, and orderly area
• Hold pre-shift lineup with staff to ensure smooth, efficient service
• Distribute information to staff assigned to work and ensure proper execution according to the event order and Club standards
• Interpret function diagrams as distributed by the Catering Department and ensure staff arrives for work in the designated uniform and are groomed according to Club standards
• Verbally communicate, in a calm and positive manner, during the function with the kitchen, service staff, as well as client/host to ensure timely execution of events as needed
• Train and supervise the staff and monitor performance during events
• Supervise cleanup of daily operations, proper breakdown, and storage of equipment
• Assist servers with the execution as needed to ensure success
• Ensure responsible alcohol service is being provided to members and guests through direct supervision of banquet staff in compliance with both Club policies, State law, and Federal law
• Process billing information using a POS system with accuracy and attention to detail
• Consistently follow all food and safety-related requirements in adherence to all applicable federal, state, local safety and health regulations and Club standards