About This Role
The Food and Beverage Manager ensures high-quality food and beverage services and practices through effective management of personnel and daily operations. This role involves supervising staff, maintaining service standards, and ensuring guest satisfaction in a restaurant, bar, and event setting.
Responsibilities
- Assist in managing day-to-day operations of food and beverage services
- Circulate on the floor of the restaurant, Par Bar, and Events, checking with guests and service staff to ensure satisfaction
- Monitor and supervise set up and maintenance of dining room, Par Bar, and Event Spaces to ensure standards are met
- Supervise all opening and closing side duties
- Assist with interviews, hiring, training, scheduling, and managing all F&B service personnel under the direction of the Floor Manager
- Adjust labor appropriate to business demands
- Assist in operating F&B services within budget, considering direct costs, labor, and overhead
- Communicate promotional programs to floor staff for delivery to guests
- Assist with conducting performance evaluations of staff under the direction of the Floor Manager
- Investigate work-related injuries and report to Club or Office Manager
- Supervise all activities of dining room and bar staff to ensure fast and courteous service
- Train, correct, and instruct food and beverage personnel on specific service standards
- Ensure operational policies and procedures are followed by food and beverage personnel
- Inspect and maintain dining room, Par Bar, and event space work areas according to established sanitation and safety regulations
- Greet guests, escort guests to tables, and provide menus
- Manage any guest complaints or comments to ensure satisfaction
- Examine food preparation, beverage presentation, and monitor timing of guest experience
- Take guest’s food/beverage orders and bartend as needed
- Assist with stocking and supplies
- Observe guests to respond to additional requests and to determine when meal is completed
- Inform chef/cooks of dining room activity if needed
- Provide hands-on assistance to host person and food servers
- Check identification of bar patrons when serving alcohol
- Attend Food and Beverage managers/supervisors’ meetings
- Work shifts as needed as host/hostess and/or server/bartender to meet labor cost requirements or to backfill open shifts
- Perform any other related duties as requested by supervisor
Requirements
- High school degree or equivalent
- Minimum seven years of job-related experience
