About This Role
Working in the Floral Department, the Floral Clerk delivers a great customer experience by pricing, stocking, and rotating merchandise. This role involves maintaining a neat, clean, and visually appealing department, and performing other tasks safely and efficiently within company policy.
Responsibilities
- Greet all customers and provide them with prompt, courteous service and assistance
- Fill balloons, prepare, wrap, arrange, and price merchandise
- Follow approved procedures for receiving, code dating, preparing, storing, price marking, arranging, and restocking products to ensure quality, accuracy, product rotation, and protection
- Be knowledgeable in and able to differentiate between various types of flowers and plants and related merchandise, including their use and care
- Keep display cases and other merchandising areas stocked and signed
- Display merchandise in an attractive, appealing, neat, and colorful manner
- Handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods
- Unload trucks and transport merchandise to the Floral Department, lifting up to 25 lbs. regularly and occasionally up to 50 lbs.
- Check refrigeration equipment for proper performance regularly and report any failure immediately
- Utilize and maintain equipment as required by the department and report any equipment problems immediately
- Perform all duties in accordance with Local, State, and Federal regulations as they pertain to the Floral Service operation
- Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State, and Federal health and civil code regulations
- Dress and groom according to Company policy, including uniform, name badge, and hat or hair restraint requirements
- Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food
- Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products
- Complete all applicable department training programs
- Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency)
- Maintain punctual and regular attendance
- Work overtime as assigned
- Work cooperatively with others
- Stand at work station for the duration of the scheduled shift, which may exceed 8 hours per day
- Operate a baler and compactor
- Maintain Department sanitation and QA standards, including securing helium tanks, sweeping, mopping, and removing cardboard and refuse as needed
