About the role
About This Role This position requires an individual to interact with customers and assist them in making product choices according to their individual needs. Whether the interaction occurs in our state of the art showroom, in the customer's home or in the community, the objective is always to provide both design and flooring advice that will make the customer's buying decision easier. Therefore, the ideal candidate must be willing to divide his or her work between the showroom floor, visiting customers' homes, prospecting for new clients, and networking within the community. In order to be successful the candidate must also be willing to undergo our extensive product and sales training in order to become a certified flooring expert.
It is also expected that the individual be a self-starter, personally well organized, and willing to create new business as well as provide outstanding customer service and follow-up.
What You'll Do Although not an all inclusive list, the following are some of the duties and expectations for this position:
- Sell flooring and floor care products
- Greet customers on the sales floor and determine their wants and needs
- Assist customers with flooring choices - explaining features and benefits of various types of flooring
- Help customers with their choice through decorating and design advice
- Visit customers' homes or workplace to provide product and design advice
- Provide outstanding customer service
- Build client relationships
- Network regularly
- Work effectively with other store employees
- Follow up in a timely and professional manner with customers on all requests or concerns
Requirements The skills and abilities we're seeking include:
- Education: High School graduate, with some college preferred
- A passion for, or experience with, decorating or design, or a least a willingness to learn
- Must be willing and able to attend some off-site training
- Must have access to reliable transportation in order to get to to work, and to visit customers' homes
- Must have open and flexible work availability
- Must have strong knowledge of Microsoft Office programs and be willing to learn our operating system
- Self-motivated and internally driven to excel in your position and career
- Time management skills for juggling multiple (and sometimes competing) deadlines and deliverables
- Excellent oral and written communication skills
- Professionalism, to include dependability, accountability, and punctuality
Nice To Haves
- Previous sales experience
Benefits
- Health Insurance
Dental Insurance
Vision Insurance
401-k
PTO
Employee discounts
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Questions, answered
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