This role involves prioritizing the safety and comfort of all customers while delivering exceptional service in a dynamic environment. The Flight Attendant will use problem-solving and communication skills to respond to in-flight needs with professionalism and represent Delta’s values in every interaction. The position suits individuals who thrive in an agile, fast-paced, team-oriented environment, communicate clearly and empathetically, and are adaptable and solution-focused.
Responsibilities
Support a 24/7 global operation working non-traditional business hours, including early mornings, late nights, overnights, weekends, and holidays
Practice safety-conscious behaviors in all operational processes and procedures
Provide exceptional customer service
Manage unexpected changes in a time-sensitive and stressful environment
Answer questions and assist customers, particularly those with unique needs and circumstances
Demonstrate consistent punctuality and reliability by reporting to duty as scheduled
Remain adaptable to last-minute schedule adjustments and operational demands
Work confidently as a self-starter, making thoughtful decisions and partnering with fellow crew members
Operate and demonstrate safety and emergency equipment
Respond to onboard emergencies, including ditching situations, and administer basic first aid or CPR as needed
Respond to and provide clear and accurate directions to customers in the event of an emergency
Make decisions that address issues in line with Delta policies, procedures, and core values
Prepare, serve, and sell beverages (including alcohol) and meals (which may include beef, pork, seafood, peanuts, etc.)
Assist customers in lifting and stowing luggage into overhead bins
Actively seek to ensure the safety and comfort of customers if an aircraft experiences delays or encounters turbulence
Regularly make public address and safety announcements in compliance with company and federal standards
Perform duties in changing environments, including physiological effects at altitude
Requirements
Eligibility to work in the U.S.
Be at least 21 years of age at time of application
Have a high school diploma, GED, or High School Equivalency
Ability to speak, read, write, and understand English fluently
Ability to acquire and keep current a passport and travel documents to freely enter and exit places where Delta flies
Have a valid passport with a minimum of 30 months validity remaining before the first day of training
Non-US passport holders must be able to produce documents demonstrating their ability to exit and enter the United States without restriction
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Complete a pre-employment Department of Transportation (DOT) drug test, and comprehensive background check
Ability to successfully sit and fasten a seatbelt and shoulder harness on the jump seat of any aircraft within the fleet
Ability to successfully and simultaneously reach a height of 76 inches (6 feet, 4 inches) from the floor and to the width of 35 inches (3 feet) as required to safely close a standard Boeing 767 aircraft door
Ability to open emergency exits and close aircraft doors weighing up to 60 pounds and use a food/beverage cart requiring 32 pounds of force when pushing or pulling
Demonstrate that privacy is a priority when handling personal data
Embrace a diverse set of people, thinking, and styles
Consistently make safety and security, of self and others, the priority
Ability to work inconsistent hours, including nights, weekends, holidays, and extended hours when needed
Ability to work in a physically demanding role which requires frequent standing, walking, bending, stooping, pushing, pulling, reaching, and lifting
Ability to retrieve and store items in the overhead bins which can be as high as 76 inches from the floor
Willingness to accept assignment to any Flight Attendant base after graduation from training, as dictated by the needs of the operation
Ability to attend and complete 7 consecutive weeks of paid training in Atlanta, GA at Delta’s In-Flight Training Center
Willing to relocate or commute to and from your assigned base location and able to fly both International and Domestic routes
Willing to change and adapt to meet the demands of the job, including dealing with scheduling changes on short-notice
Adhere to all corporate and departmental policies, including Delta's Candidate Appearance Requirements as well as Flight Attendant Appearance Requirements once graduated from training
Adhere to the Delta Air Lines Flight Attendant Application Policy
Nice to have:
Completion of a degree beyond high school or GED
Benefits
Industry-leading profit-sharing program and performance incentives
401(k) with generous company contributions up to 9%
Paid time off including vacation, holidays, paid personal time, maternity, and parental leave
Comprehensive health benefits including medical, dental, vision, short/long term disability, and life benefits
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing the carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
Important Details
Training start date: early 2027
Schedule: irregular hours, including nights, weekends, holidays, and extended hours as needed due to operational reasons
Training: 7 consecutive weeks of paid training in Atlanta, GA; participants receive a training wage, some meals, and shared lodging for those who do not live within 25 miles of the training facility
Team: 28,000+ colleagues in In-Flight Service
Bilingual Flight Attendants (LOD/Language of Destination) are required to be fluent in English and the selected language, complete a language assessment, and commit to a two-year LOD program if hired. LOD languages include Czech, Danish, Dutch, French, German, Greek, Hebrew, Italian, Korean, and Swedish.
Bilingual candidates will be required to stay within their assigned base for a minimum of 2 years after completing training
Application Process
Candidates may only submit one Flight Attendant application every 6 months
If applying for a LOD role, you must be fluent in English and the language you select on your application to be eligible
About the Company
At Delta Air Lines, connection is at the heart of everything we do. Delta serves more than 300 destinations on six continents and is recognized as one of Fortune’s Best Places to Work and Forbes' Best Employers.
