About This Role
This role involves ensuring the safety, security, and service for passengers on RTX-owned or leased aircraft, serving as both a flying and ground-based operational position. When not flying, the incumbent will handle administrative, financial, inventory, stockroom, planning, and departmental duties to support efficient flight operations.
Responsibilities
- Perform Flight Attendant duties aboard RTX-owned or leased aircraft, supporting the safe and secure transportation of RTX personnel, customers, and authorized guests
- Maintain situational awareness and exercise sound judgment in all in-flight and on the ground decisions
- Execute all assigned duties in accordance with applicable FAA and ICAO requirements, RTX Flight policies and procedures, standard operating procedures, and current IS-BAO requirements
- Ensure all activities comply with all appropriate RTX, EH&S, and Ethics policies and guidelines
- Prepare the cabin, galley, emergency equipment, and passenger-service supplies for each trip
- Confirm aircraft readiness, conduct required safety checks, monthly 5S’s, and coordinate with flight crew members and ground personnel to ensure trip readiness
- Apply Crew Resource Management principles and use all available resources, including checklists, aircraft systems information, other crew members, and operational support personnel
- Maintain current knowledge of aircraft systems, emergency procedures, flight procedures, passenger-service standards, and applicable regulations
- Anticipate passenger requirements and deliver discreet, personalized, and professional service while keeping all requests within the parameters of flight safety and company policy
- Coordinate and evaluate catering, food, materials, and services provided by local, domestic, and international vendors to ensure appropriate quality, reliability, and reasonable cost
- Participate in the organization, operation, and ongoing processes of the Passenger Services Duties, such as, but not limited to stockroom, including receiving, stocking, labeling, rotating, and safeguarding supplies; maintaining cleanliness and order; monitoring par levels and expiration dates; and reporting shortages, waste, or discrepancies
- Support inventory control and cost-management processes by maintaining accurate records, identifying opportunities to reduce waste, following approved purchasing and replenishment practices, and using company resources responsibly
- Prepare, reconcile, and submit expense reports, receipts, and all required supporting documentation accurately and by established deadlines
- Promptly resolve missing information, returned submissions, or discrepancies
- Plan and execute trip-related purchases, catering, supplies, and services within approved budgets and spending guidelines
- Obtain required approvals, use preferred vendors
