Fleet Manager

About This Role

Managing a fleet of owner-operators for ContainerPort Group's new terminal in Minneapolis, MN, is the core of this role. The Fleet Manager acts as the direct link between drivers and customers, building trusting relationships and supporting day-to-day operations. This position focuses on maximizing productivity, ensuring on-time service, and maintaining compliance with regulations.

Responsibilities

• Provide leadership and supervise the fleet of owner-operators (truck drivers who own their own truck and contract with ContainerPort Group to transport customers’ freight)
• Monitor and ensure effective and efficient delivery performance, fleet profitability, and compliance with regulations
• Assign equipment as needed
• Maximize efficiency and profitability of every delivery
• Oversee fair and equitable distribution of loads amongst contractors
• Plan and execute order of deliveries to create efficient load drop-offs and pick-ups
• Accept and decline loads and coordinate with the Customer Success team
• Negotiate rates with contractors outside of the ICOA
• Develop lasting relationships with the fleet of contractors to improve performance and encourage retention
• Resolve customer/terminal/rail disputes involving contractors
• Monitor contractor’s compliance and use discretion to take appropriate action related to the following: DOT and compliance regulations, controlled substance suspicion, hours of service, vehicle compliance
• Coordinate required training for the fleet of contractors

Requirements

• HS diploma required
• Alignment with ContainerPort Group’s purpose, brand promise, and core values
• 2-5 years of intermodal/container transportation experience
• Working knowledge of DOT regulations
• Experience working with a fleet of contractors/owner operators
• Exemplary customer service and interpersonal skills
• Excellent verbal and written communication skills with the ability to convey information to customers and owner-operators in a clear, focused, and concise manner
• Strategic thinker who is comfortable in a fast-paced, always-on, deadline-driven environment
• Ability to effectively prioritize and accurately execute time-sensitive tasks
• Computerized dispatch skills (experience using TMS)
• Strong computer skills and experience using MS Outlook, Excel, Teams, and Word

Benefits

• Comprehensive Benefits package:
• Medical, Prescription, Dental, Vision
• Life, AD&D, & Disability insurance
• Employee Assistance Program
• Financial planning