About This Role
Managing the company's fleet of route delivery trucks is the core of this role, ensuring they remain in good repair and on the road. The position suits a proactive individual with strong communication skills, familiar with commercial vehicle repair, and capable of organizing multiple requests and issues. This manager will oversee a fleet of 300-325 refrigerated and dry trucks across more than 30 locations.
Responsibilities
- Manage people and processes
- Manage the Fleet Safety Manager and Fleet Administrators, as well as a team of mechanics
- Manage and schedule work for fleet mechanics based in Easton, PA, or Middletown, PA
- Use and improve tools and processes to optimize tracking and communication of trucks requiring repair
- Ensure fleet stays in good repair
- Assist branches and General Sales in qualifying service garages and vehicle repair vendors
- Review service levels and costs and challenge vendors when needed
- Travel to branch locations to assist them with any and all of these responsibilities
- Survey trucks for safety and cleanliness and create and maintain programs to reinforce this
- Demonstrate strong communication and customer service skills
- Communicate daily with other departments, Hershey branch locations, General Sales, and external vendors
- Hold scheduled update calls with both Branch Managers and Operations Managers
- Build relationships and maintain contact with vendors (Penske, Ryder, Enterprise, etc.)
- Work with Senior Management Team to source and acquire new vehicles and coordinate delivery of these trucks to branch locations
Requirements
- Bachelor
-s degree (accredited) or, in lieu of that, a High School Diploma or GED and one incremental year of relevant work experience
- Management experience
- Strong mechanical aptitude and working knowledge of commercial vehicle systems
- Experience with vehicle maintenance, mechanical troubleshooting, automotive repair, diesel repair, or related experience
- Experience with truck refrigeration systems
- Ability to understand and evaluate vehicle repair recommendations, estimates, part needs, and preventative maintenance requirements
- Experience in customer service required
- Ability to work with different personalities and communicate effectively verbally and in writing
- Experience with MS Office Suite including, but not limited to Excel, Word, and Outlook
- Must be able to lift up to 50 lb.
- Valid driver's license and valid DOT Medical Examiner
-s Certificate in order to operate vehicles up to 26,000 lbs. GVWR
Preferred behaviors:
