Fleet Manager

About This Role

The Fleet Manager oversees Landline’s fleet management and maintenance functions, ensuring the fleet is safe, clean, compliant, available, and maintained according to OEM intervals and regulatory requirements. This role serves as the primary contact for the Landline leadership team, maintenance business partners, OEMs, and the dispatch team, leading the maintenance function within Operations and managing a team of 2-4 direct reports.

Responsibilities

• Own the maintenance function at Landline, including the plan, vendors, and data for the fleet, with a path to scaling to support a 100-motorcoach fleet in the future
• Build and maintain a rolling maintenance forecast aligned to OEM intervals and usage patterns, keeping every vehicle within OEM PM intervals
• Maintain the maintenance budget with Finance, including updates and variance reporting
• Coordinate unscheduled and corrective maintenance without disrupting service operations
• Keep accurate service records in Fleetio and Samsara; track DVIR resolution and elevate out-of-service conditions to System Operations Control (SOC - Dispatch)
• Manage parts and consumables procurement and validate pass-through costs from maintenance partners
• Flag recurring issues or vehicles approaching end of useful life using maintenance data
• Serve as Landline's representative for all work at external maintenance facilities; issue work orders to fully utilize dedicated resources
• Schedule all planned and unplanned work and ensure buses are positioned on time
• Review and approve partner invoices, flag discrepancies, and track overflow technician usage against budget
• Plan and conduct quarterly reviews with key maintenance vendors
• Give the SOC and leadership a real-time view of fleet readiness (operational, in maintenance, or out of service) and communicate constraints proactively
• Own Fleetio and Samsara as key user, including partner access and IT interfaces
• Plan and manage vehicle assignments, identify capacity risks in advance, and support planning for additions, retirements, and configuration
• Maintain vehicle files (registration, insurance, inspections, warranties)
• Serve as primary contact with OEM reps; manage warranty claims and authorizations and coordinate technician training
• Track Technical Service Bulletins (TSBs), service bulletins, and recalls and ensure timely action; advise leadership on OEM reliability and procurement
• Provide the SOC advance notice of maintenance windows, report unplanned outages with return-to-service estimates, and collaborate on scheduling trade-offs
• Ensure federal, state, and local compliance and timely inspections; keep audit-ready records and report KPIs (MTBF, out-of-service days, cost per vehicle)