About This Role
Driving fleet sales growth and establishing a structured key account and government relation management system are the core responsibilities of this Fleet Manager role, acting as the key liaison between BYD and the Saudi importer for the fleet business. The role also involves coordinating customer allocation to prevent channel conflicts and maximize overall sales performance.
Responsibilities
- Drive fleet business growth by developing government, corporate, rental, and strategic customers
- Build a structured key account management system to enhance customer satisfaction and long-term partnerships
- Balance customer allocation among Dealers and the Fleet team to prevent customer conflicts and price competition
- Improve dealer performance and operational efficiency to increase overall market share
- Develop and execute fleet customer acquisition plans targeting government entities, corporate customers, rental companies, and other strategic accounts
- Build and maintain long-term relationships with key customers to improve customer retention and repeat business
- Lead major fleet projects by coordinating sales, delivery, and after-sales resources to ensure customer satisfaction
- Develop fleet sales plans based on annual targets and monitor the sales pipeline, order status, and vehicle deliveries to ensure target achievement
- Regularly review sales performance and project progress, driving the successful execution of key fleet opportunities while resolving business issues promptly
- Establish clear customer allocation rules among Dealers and the Fleet team to ensure transparent customer ownership and project management
- Resolve channel conflicts, prevent customer poaching, duplicate customer development, and destructive price competition to maintain a healthy sales network
- Analyze fleet sales performance, customer development, sales pipeline, and business performance on a regular basis
- Monitor competitor fleet activities, pricing strategies, and market trends, providing insights and recommendations to optimize sales strategies and commercial policies
- Organize regular fleet business review meetings and coordinate with the importer and internal departments to resolve commercial, delivery, and after-sales issues
- Drive issue resolution, project follow-up, and continuous process improvement to enhance fleet sales efficiency and channel operations
About the Company
BYD is a company involved in the fleet business, collaborating with a Saudi importer.