About This Role
This role involves creating a positive and welcoming experience for members at JD Gyms, an award-winning gym chain. The Fitness Coach will engage with members, deliver inductions and group exercise classes, and help maintain high club standards to ensure an exceptional member experience.
Responsibilities
- Place member experience at the heart of everything you do by constantly engaging with members on the gym floor
- Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards
- Deliver engaging and inclusive group exercise classes
- Deliver engaging and informative member inductions
- Support prospective members with joining JD Gyms as required
- Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures
- Provide ad hoc support to members as required or observed
- Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team
- Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points
- Monitor our service delivery through our performance and member feedback
- Work safely and in accordance with company policies, procedures and relevant legislation at all times
- Support energy efficiency, environmental initiatives and responsible waste management practices across the club
- Analysis and presentation of key data to support new ideas / initiatives / proposed developments
Requirements
- Has a passion for fitness, health, wellbeing and helping people
- Representative of, and embodies, the JD Gyms brand standards and values
- Enthusiastic and open to learning
- Able to adapt communication and engagement styles to meet the needs of different members and colleagues
- Open to feedback and committed to continuous learning and development
- Understands and can articulate the importance of a great member experience
- Is flexible in approach to hours worked
- Enjoys working collaboratively as part of a team and supporting colleagues, members and local communities
- Level 3 (EQF Level 4) Personal Trainer qualified
Benefits
- Staff discount on JD Group and other brands within the organisation
- Personal development opportunities to learn and develop
About the Company
JD Gyms is an exciting, award-winning gym chain that is quickly expanding across the UK. They invest in fitting out their clubs to create top-quality, stylish environments for their members.
