About This Role
Delivering scientifically designed Orange theory Fitness workouts within OT Group Holdings, LLC studios is the core of this part-time coaching role. It involves creating a high-energy, motivating, and results-driven member experience, effectively coaching and engaging multiple members in a group fitness setting, and confidently representing the Orange theory Fitness brand.
Responsibilities
- Deliver an engaging, high-energy group workout experience for all members each class session
- Provide a welcoming, inclusive, and motivating experience for all members, prospective members, and guests, ensuring every interaction reflects brand standards of Orange theory Fitness
- Accurately complete and maintain all required member documentation and records using company systems and tools
- Participate in scheduled team meetings, trainings, and ongoing professional development opportunities
- Conduct studio tours, clearly communicate membership options, and confidently respond to questions regarding programs and services
- Partner with studio team members to create a seamless, positive experience for prospective and current members
- Support achievement of individual and team sales goals through outreach, follow-ups, and lead generation activities that drive membership growth
- Build relationships within the local community to increase brand awareness and generate new business opportunities
- Support marketing initiatives, including social media engagement and participation in community events and studio activations
- Maintain a clean, organized, and well-presented studio environment in alignment with company standards
- Communicate effectively with members and prospects across multiple channels, including in-person, phone, email, and text
- Accurately process sales transactions, including cash and credit card payments, with integrity, accuracy, and attention to detail
- Respond promptly and professionally to member inquiries, feedback, and concerns, escalating issues when appropriate
- Understand and commit to exceptional customer service and the core values at OT Group Holdings, LLC
Requirements
- Strong time management, communication, and motivational skills
- Well-rounded understanding of fitness principles, including endurance, strength, and power training
- Ability to effectively utilize Orange theory programming, technology, and coaching tools
- Teamwork: demonstrates positive attitude and the ability to work effectively in a team environment
- Efficiency Orientation: gets the most out of limited resources while achieving quality results
- Flexibility: responds to changes and others’ ideas comfortably; ability to exercise tact and judgement in working with a broad variety of people; strong cross-functional collaboration and communication skills
- Mature Confidence: approaches others assertively, responsibly, and supportively
- Integrity: demonstrates honesty and strong values through consistent action
About the Company
OT Group Holdings, LLC studios deliver scientifically designed Orange theory Fitness workouts.
