About the role
Strategic Account Manager
Hybrid | Center Israel
Join an innovative B2B SaaS company building cutting-edge AI solutions for enterprise organizations. We're looking for our first Strategic Account Manager to establish and scale the Account Management function while working closely with executive leadership and some of our most strategic customers.
Why join?
This is a unique opportunity to become the first Strategic Account Manager in the company, work directly with senior leadership, shape the Account Management function from the ground up, and grow into a leadership role as the team expands.
What you'll do
- Own a portfolio of strategic mid-market and enterprise customers.
- Drive account growth through retention, expansion, and upsell opportunities.
- Build trusted relationships with senior business stakeholders, including Finance, Operations, and Executive teams.
- Lead business reviews, success planning, and value-driven customer engagements.
- Partner closely with Sales, Product, and Leadership to maximize customer success and identify new business opportunities.
- Influence product direction by bringing structured customer feedback from the field.
- Help build the Account Management playbook and lay the foundation for a growing team.
What we're looking for
- 4+ years of experience as an Account Manager in a commercial SaaS environment, with direct responsibility for expansion and upsell quotas (Customer Success-only backgrounds are not relevant).
- Proven experience managing strategic mid-market or enterprise accounts.
- Strong commercial mindset with a track record of growing existing customer relationships.
- Experience working with complex buying processes and multiple stakeholders.
- Native Hebrew and excellent English communication skills.
- Comfortable joining a fast-growing company where processes are still being built.
Nice to have
- Experience working with ERP platforms such as Priority, SAP, or NetSuite .
- Background in enterprise software serving Finance, Operations, Manufacturing, Supply Chain, or similar industries.
- Experience in a company during periods of rapid growth or product evolution.
לא רלוונטי עבור:
- אנשי Customer Success ללא אחריות מסחרית.
- אנשי Account Executive ללא ניסיון משמעותי ב-Account Management.
- מועמדים שמגיעים מחברות Gaming/Casino.
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