FinOps Manager, Revenue Cycle Management, Finance Operations

About This Role

FinOps Manager, Revenue Cycle Management, Finance Operations works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controller-ship at the lowest cost to the company. This candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Senior Management. This is both a strategic and a hands-on role that requires strong leadership skills, a high degree of organization, strong written and verbal communication, and a passion for collaboration in the design of data driven programs that optimize reimbursement and revenue and with a focus on the shared services functions.

Responsibilities

• Organize and coordinate the daily operations of the Healthcare Finance Operations Services for Amazon Healthcare, in collaboration with the Healthcare leadership team, to ensure consistent quality, compliance, productivity and efficient operations
• Coordinate and organize operational functions, including audits, staffing, performance evaluations, staff development and training, regulatory compliance, coding policies and procedures, coding quality and productivity monitoring
• Collaborate cross functionally to develop fully informed views and insights into the drivers behind data, and present findings clearly and concisely
• Participate in collaborative work sessions and projects to clarify the processes and guidelines pertaining to Revenue Cycle Operations
• Track and monitor key revenue cycle performance indicators; report key findings to appropriate leadership and stakeholders across the organization
• Engage in initiatives involving technical workflow and utilization of software solutions
• Collaborate with partners to develop and implement plans for the operational infrastructure of systems, processes, training and personnel designed to create standardization in the organization and enable rapid growth

Requirements

• Experience leading cross-org discussions and working with a matrixed team of stakeholders to achieve common goal
• Excellent written, presentation and verbal communication skills at the executive level
• Possess solid analytical skills and be able to make quick, effective decisions under pressure
• Strong critical thinking skills with ability to challenge normal operations
• Trained in HIPAA guidelines
• Bachelor's degree in a relevant area of expertise such as Healthcare, Business, or Finance
• Minimum of 5 years of progressively responsible revenue cycle management with strong working knowledge of benefit and reimbursement coverage, billing and collection process and functions, denials management, payment modeling, coding rules and regulations, financial and service line reporting experience and general revenue cycle management strategies and industry best practice