About This Role
This FinOps Manager role is for a leader who will oversee the people, processes, and technology for medical revenue cycle operations within Amazon's Healthcare Finance Operations Services team. The position suits a candidate with a strong passion for accountability and driving results through continuous improvement of existing and future operations, systems, and processes.
Responsibilities
- Oversee people, process, and technology functions for medical revenue cycle operations
- Manage claims denial and AR management
- Drive financial improvement, scalability, and process excellence
- Ensure compliance with applicable regulations
- Develop mechanisms for operational adherence to policies
- Design data-driven programs that optimize reimbursement and revenue with a focus on shared services functions
Requirements
- Experience leading cross-organizational discussions and working with a matrixed team of stakeholders to achieve common goals
- Excellent written, presentation, and verbal communication skills at the executive level
- Solid analytical skills and ability to make quick, effective decisions under pressure
- Strong critical thinking skills with ability to challenge normal operations
- Trained in HIPAA guidelines
- Bachelor's degree in a relevant area of expertise such as Healthcare, Business, or Finance
- Minimum of 3 years of progressively responsible revenue cycle management with strong working knowledge of benefit and reimbursement coverage, billing and collection process and functions, denials management, payment modeling, coding rules and regulations, financial and service line reporting experience, and general revenue cycle management strategies and industry best practice
- Financial management skills including the ability to financially analyze data for operations, auditing, and forecasting; basic accounting knowledge; staffing and financial reporting skills
- Proven track record of taking ownership and driving results
- Strong bias for action and ability to work iteratively
- Knowledgeable on AI solutions and concepts
Nice to have:
- Multi-state, federal and jurisdictional payor and reimbursement experience
- Project management experience
- Global process management working across multiple time zones
About the Company
Amazon's Finance Operations organization provides operations accounting and operations excellence services across the company, including specialized Healthcare Finance Operations Services.
