About This Role
The Financial Advisor supports individuals, families, businesses, and non-profit organizations in managing their wealth and attaining their financial objectives. This role involves providing financial planning, investment management, tax and estate planning, insurance, and financial advice. The advisor cultivates client relationships, networks with key contacts, and collaborates with internal partners to enhance client experiences, always prioritizing the client's interest.
Responsibilities
- Perform client account reviews to enhance client relationships, identify areas for improvement, and understand changes to their assets and debt, investment, estate, and tax planning goals
- Service existing Financial Services clients and respond to their needs, concerns, and questions
- Prepare for and meet prospective clients using Osaic Care Training tactics
- Understand prospective clients' financial goals and clearly explain non-FDIC products, ensuring clients understand that investment and insurance products are not insured by the Federal Deposit Insurance Corporation (FDIC)
- Follow up quickly with prospective clients and document outcomes
- Grow assets under management (AUM) and increase revenue by focusing on client-driven solutions that support unique client goals, risk tolerances, and timeframes
- Document recommendations in the Customer Relationship Management (CRM) tool
- Use digital tools to document appointments, calls, and client engagements
- Monitor emails daily and respond to client communications in a timely manner
- Maintain digital records related to setting up client accounts and tracking investment department reports
- Actively engage with key influencers (centers of influence) to obtain referrals for prospective clients
- Make full and fair disclosures of all material facts at all times
- Report client complaints to the broker-dealer and the bank following complaint management policy guidelines
- Identify opportunities to refer to internal bank partners
- Promote the Bank's products and services and maintain active participation in community affairs
- Adhere to bank policies and procedures related to regulatory compliance requirements applicable to the job function
- Perform related and unrelated duties as may be required
Requirements
- College degree in a related field
- Financial Industry Regulatory Authority (FINRA) Series 7, and Series 63, 65 or 66 Licenses
- Connecticut/Rhode Island life, health, and variable insurance licenses
- Minimum of five years of investment sales-related experience
- Detail-oriented with good communication skills
- Working knowledge of job-related software programs
