About This Role
The Finance Manager will own the end-to-end order-to-cash cycle for a B2B technology business, encompassing subscriptions, billing, collections, and ARR and revenue reporting. This role involves both ensuring the current cycle runs efficiently and strategically transforming it to scale with business growth, with a focus on automation and process improvement.
Responsibilities
- Lead a small team responsible for billing and credit control
- Accountable for accurate subscription book, correct invoices, timely cash collection, and ARR reconciliation
- Set standards and controls for the team's output
- Review team output to prevent customer issues
- Personally handle escalations, disputes, and high-value accounts
- Develop the team to increase their autonomy over time
- Own the monthly ARR bridge, revenue recognition (deferred and accrued income), and revenue and receivables reconciliations
- Provide bookings, billings, and ARR reporting to the board and investors
- Lead the audit on revenue and receivables
- Identify rules-based work in billing, collections, reconciliation, and reporting
- Implement AI-assisted or automated workflows for repetitive tasks
- Measure the hours and errors removed by automation
- Act as the finance expert on the capabilities and limitations of AI tools
- Collaborate with sales, customer, and commercial teams to resolve problems at the source
- Agree on a documented end-to-end process with named owners for each step
- Own finance's relationships with billing, CRM, and collections tools
Requirements
- Qualified accountant (ACA, ACCA or CIMA)
- Around 2 to 4 years post qualification experience
- Ownership of billing or credit control in a subscription or recurring revenue business, including ARR or MRR reporting
- Experience of running a subscription book on a billing platform and reconciling it to contracts and the CRM
- Strong revenue recognition and balance sheet control
- Experience of leading a team, setting standards and developing people
- A process you've improved, and what it saved
- Hands-on use of AI tools in your own work, and an appetite to build and test workflows yourself
- Advanced Excel and comfort with large customer level datasets across several systems
- Work authorisation: United Kingdom
Nice to have:
- Experience in SaaS or B2B software
- Experience in an investor-backed business
- Experience leading the finance side of a systems change
Benefits