Field Service Technician

About This Role

This field service technician role involves troubleshooting, diagnosing, and repairing lift trucks for customers. It suits a knowledgeable, customer-focused technician with mechanical and electrical aptitudes who can maintain a service van and process paperwork efficiently.

Responsibilities

• Troubleshoot, diagnose, and repair Crown and all other makes of lift trucks
• Perform all assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completion of each job

Requirements

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks

Nice to have:

• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics
• Good written/verbal communication and customer care skills
• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment
• Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment
• Industry related training
• Ability to read and understand service manuals, plan, and follow-through

Benefits

• Health/Dental/Vision/Prescription Drug Plan
• Flexible Benefits Plan
• 401K Retirement Savings Plan
• Life and Disability Benefits
• Paid Parental Leave
• Paid Holidays
• Paid Vacation
• Tuition Reimbursement
• Award-Winning Service Training
• Company Vehicle for Field Service Technicians
• Tool Insurance
• Overtime
• Uniforms
• Specialty Tools
• Career Advancement Opportunities

Important Details

• Schedule: Primarily 1st Shift

About the Company

Crown Equipment Corporation is one of the world's largest lift truck manufacturers, offering local support on a global scale with more than 15 manufacturing facilities worldwide and over 500 retail locations in more than 80 countries. The company's global sales and service network provides customers with a local resource for material handling equipment, fleet management solutions, warehouse products, and support services.