Field Service Technician

About This Role

This Field Service Technician role involves installing, maintaining, and servicing electromechanical equipment for customers within an assigned territory. The position requires a focus on problem-solving and building long-term relationships, supported by formal training provided by the company.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment like self-checkout systems within an assigned territory
• Perform maintenance, repair, PM work, and system overhauls

Requirements

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 18 years of age
• Have a valid driver's license and driving record that satisfies NCR fleet requirements
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation:
  • Prolonged travel with driving several hours per day
  • Rotating and weekend shifts
  • Flexible shift work - Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays
  • Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
  • Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
  • Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches

Nice to have:

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

Benefits

• 7 paid holidays and 6 paid floating holidays
• Paid vacation - up to 80 hours your first year
• 401K savings and retirement plan
• Company provided business use only vehicle
• Medical insurance available immediately

Important Details

• Schedule: Overtime available at time and a half

About the Company

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide. NCR Voyix is dedicated to building a diverse community, one where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring.