Field Service Technician

About This Role

This Field Service Technician role involves troubleshooting, repairing, and maintaining mechanical and electrical aspects of surface mining equipment according to defined specifications. The role also includes commissioning new equipment and providing training at customer sites.

Responsibilities

• Inspect equipment for proper performance and determine faults and malfunctions
• Adjust equipment and repair/replace defective parts, components, or systems according to the scope of work to restore equipment to original manufacturing specifications
• Test repaired equipment to ensure proper operational performance
• Commission new equipment
• Accurately complete time records, technical reports, failure reports, and parts lists
• Stay current with industry, customer, product developments, and technical best practices
• Perform other duties as assigned
• Comply with safety policies and applicable government, customer, or industry regulations or requirements
• Identify and report any unsafe work habits, workplace incidents, and/or near misses
• Perform risk assessments ("Take Five") prior to each task
• Maintain hand tools and equipment to ensure safe operation
• Maintain an orderly work area and ensure housekeeping requirements are met
• Attend Environmental, Health, and Safety related training sessions
• Wear the required personal protective equipment (PPE) assigned for each task

Requirements

• Diploma or certificate in mechanical/electrical field or equivalent experience as a Heavy Duty Equipment Mechanic
• Five (5) years of related experience with surface mining equipment
• Ability to work in both French and English
• Proficiency in reading hydraulic and electrical schematics
• Demonstrated ability to diagnose, troubleshoot, and repair electrical and mechanical issues on mining equipment
• Strong written and verbal communication skills
• Computer literacy (MS Office)
• Valid driver
• Willingness to travel to local mine sites and across Canada as required
• Ability and willingness to work varied shifts as required

Nice to have:

• Previous experience with Sandvik equipment

Benefits

• Opportunity to make an impact on business performance
• Opportunity to be part of an ambitious team in an industry-leading business
• Opportunity to reach full potential
• Ongoing development and training
• Comprehensive compensation package including a pension plan with matching contributions