Field Service Technician

About This Role

This Field Service Technician I role involves preparing a wide range of rental and customer-owned medical products for patient use. The work focuses on cleaning, disinfecting, performing operational function checks, and conducting minor repairs on both Baxter and non-Baxter products. This position requires operating a fleet vehicle safely and direct customer contact, providing 24/7 delivery, removal, and service support in service centers and customer accounts.

Responsibilities

• Perform electronic, hydraulic, and pneumatic systems troubleshooting and repair of assigned products
• Troubleshoot devices and repair any malfunctioning components
• Use appropriate tools in making required adjustments and repairs
• Provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
• Load, unload, and remove medical products, weighing up to 1680 pounds
• Generate service revenue and complete activities required under service contract
• Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck

Requirements

• Must be at least 21 years of age
• High school diploma or GED
• Valid driver's license and driving record
• Basic mathematical skills - addition, subtraction, multiplication, and division
• Applicants must be authorized to work for any employer in the U.S.

Benefits

• $1,000 sign-on bonus
• Dental, medical, and vision insurance
• Paid time off ranging from 20 to 35 days based on length of service
• Parental leave
• Basic life, accident, short-term and long-term disability, and business travel accident insurance
• Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
• 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
• Flexible Spending Accounts
• Educational assistance programs
• Paid holidays
• Family and medical leaves of absence

Important Details

• Team: The field service team works within hospital and service setting environments to repair medical devices

About the Company

At Baxter, the mission is to save and sustain lives. Founded in 1931, the company is redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Baxter colleagues are united by a culture of courage, trust, and collaboration, empowering individuals to take ownership and make a meaningful impact.