Field Service Technician

About This Role

This field service technician role involves troubleshooting, diagnosing, and repairing lift trucks for customers. It requires maintaining a service van and processing paperwork after each job.

Responsibilities

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks
• Perform all assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completion of each job

Requirements

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks

Nice to have:

• Good mechanical and electrical aptitudes
• Knowledge of electrical/electronic systems and hydraulics and internal combustion engines
• Ability to read and understand electrical and hydraulic schematics
• Good written/verbal communication and customer care skills
• Technical degree
• Previous lift truck repair experience
• Welding experience
• Knowledge of various types of testing equipment
• Familiarity with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment
• Industry related training
• Ability to read and understand service manuals, plan, and follow-through