Field Service Engineer IV

About This Role

This Field Service Engineer IV role involves leading complex site surveys, developing design plans, and training customers and other engineers on intricate tools and equipment. The position suits an experienced engineer who can preempt problems, provide effective solutions, and apply advanced professional principles.

Responsibilities

• Live our culture and exemplify our Growth Enabling Behaviors to be highly enabled to deliver, highly empowered to succeed and highly accountable to lead
• Lead and guide the most complex site surveys to develop base or installation design plans
• Train customers and other engineers to maintain and adjust very complex tools, test equipment, calibrations items, etc.
• May develop and design the planning and estimating of labor categories, rates, material dollar costs, transportation expenses and per diem rates to complete the most complex proposals
• Guide the review of very complex task plans, drawings, and installation schematics and provide continual guidance throughout task duration
• Develop and submit reports covering all job activities
• Preempt potential problems and provide effective solutions in reaction to application of concepts, techniques, knowledge or processes
• Demonstrate advanced knowledge of professional principals and skills
• Seek advice and guidance on non routine or problem areas for others
• Apply judgment and authority for safety stop work
• Utilize advanced computer skills (for ability to operate corporate tools)
• Independently perform basic and possibly more advanced tasks and functions for professional field of work
• Specialized skill/training or certification may be required in addition to all prior level Tech training requirements

Requirements

• BS/BA degree in Engineering
• 8+ years of experience
• Technical expert able to address more complex business issues
• Develop execution strategy of complex systems
• Strong knowledge of operational processes as defined in work area
• Greater ownership of business; commits to deliverables
• Strong understanding of business acumen; drive some strategic customer relations; drive value creation in the business
• Excellent communication skills; team lead and mentor others
• Able to evaluate risk and minimize business impact
• Ability to comprehend PLC ladder logic
• Ability to consult with sales on system design
• Apply advanced skills to resolve complex problems
• Working knowledge of system instrumentation calibrations
• Ability to understand complex plumbing and instrumentation design