About This Role
Becoming the technical expert customers rely on, this role involves delivering hands-on installation, maintenance, and repair services to keep critical systems running safely and efficiently. You will build lasting customer relationships while ensuring system reliability and performance.
Responsibilities
- Install and commission customer systems according to established procedures and quality standards
- Conduct preventive, reactive, and corrective maintenance to maximize system reliability and performance
- Diagnose and resolve technical issues onsite while maintaining strict safety and compliance protocols
- Proactively identify customer needs and recommend solutions that enhance their operations
Requirements
- Strong technical aptitude with a hands-on approach to solving equipment challenges
- Customer-focused mindset with the ability to communicate clearly in the field
- Adaptability and composure when managing unexpected issues or changing priorities
- Eagerness to learn and grow your technical expertise through guided experience
- Active Listening: intermediate level; understanding customer concerns and translating them into effective service actions
- Customer Orientation: intermediate level; building trust through responsive, reliable technical support
- Problem Solving: developing level; diagnosing equipment issues and implementing timely solutions
- Resilience: intermediate level; staying focused and effective under pressure in dynamic field environments
- Safety Standards: intermediate level; ensuring all work complies with safety protocols and regulatory requirements
- Maintenance and Repair: developing level; performing hands-on corrective and preventive maintenance tasks
- Technical Documentation: developing level; accurately recording service activities and system configurations
- Time Management: developing level; prioritizing tasks to meet customer commitments and service schedules
Benefits
- Direct customer impact through meaningful technical work in the field
- Mentorship and structured support to build your technical skills and confidence
- Career growth opportunities within a global leader in energy management and automation
- Exposure to diverse industries and innovative technologies
- Rewards designed to help you perform, grow, feel safe, and elevate your potential
- Package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community
Important Details
- This position will be posted until filled