About This Role
The Field Service Engineer supports the maintenance, servicing, troubleshooting, testing, and commissioning of chiller systems for a leading Japanese manufacturing company. The role involves managing on-site repair works and addressing customer service concerns.
Responsibilities
- Schedule maintenance activities for chiller systems and monitor maintenance works, including necessary follow-up actions
- Ensure all maintenance works are carried out according to prescribed checklists and schedules
- Conduct testing, commissioning, and fine-tuning of new chillers, including coordinating project execution at site
- Witness Factory Acceptance Tests (FAT) and conduct Site Acceptance Tests (SAT) to ensure chillers operate according to targeted performance requirements
- Interpret as-built documents, schematic drawings, and technical documents
- Analyze operating data from chillers to identify and rectify technical issues
- Manage on-site chiller overhaul and repair works, including supervising subcontractors and monitoring service quality and work progress
- Prepare service reports for each service assignment
- Address customer service concerns by providing prompt and effective technical solutions for chiller-related issues and recommending appropriate preventive measures
- Prepare risk assessments prior to service and repair activities and ensure compliance with relevant safety procedures
- Ensure all works are carried out safely and in accordance with applicable workplace safety procedures
- Perform any other duties as assigned by the Department Manager
Requirements
- Minimum ITE Certificate with Merit in Engineering or Diploma in Mechanical Engineering
- At least 1 year of relevant experience in the chiller, HVAC, or refrigeration industry
- Relevant experience in field service engineering, maintenance, troubleshooting, or servicing of chiller/HVAC systems
- Good verbal and written communication skills, with the ability to prepare clear and accurate service reports
- Good safety mindset and commitment to workplace safety and health (WSH) practices
- Willingness to undertake short-term overseas assignments, where required by business or project needs
Nice to have:
- Experience in troubleshooting HVAC faults, particularly modular screw chillers, centrifugal chillers, and absorption chillers
Benefits
- AWS
- Variable Bonus (based on company and individual performance)
- Annual Leave: 10 days, up to a maximum of 21 days
- Medical Leave
- Annual Medical Check-up
- Insurance and Dental benefits: S$300 per year
