About This Role
This Field Service Engineer role is responsible for supporting customers with the installation, maintenance, and restoration of medical imaging systems within an assigned area. The role suits a professional with strong technical skills and a customer-focused approach, contributing to the reliability and performance of critical healthcare technology.
Responsibilities
- Provide support to customers for the installation, maintenance, and restoration of medical imaging systems (MR, CT...) within your assigned area
- Assist customers during the installation of new equipment
- Perform preventive and corrective maintenance on the installed base, ensuring compliance with quality and regulatory requirements
- Diagnose and troubleshoot equipment issues by applying established procedures
- Consult with the supervisor or more experienced team members when facing situations not covered by standard instructions or parameters
- Collaborate with colleagues to resolve complex technical problems
- Build and maintain strong relationships with customers, acting as the interface between them and GE HealthCare
- Ensure clear, proactive, and positive communication throughout all service interactions
- Continuously maintain and develop your skills by using the training tools provided
- Take an active role in advancing your technical and professional expertise
Requirements
- Diploma, Bachelor’s or Master’s degree in Electronics, Electromechanics or Biomedical Engineering Technology
- Minimum 3 years of professional experience in medical equipment maintenance or maintenance of other equipment
- Knowledge of electrical engineering, electronics, radio engineering, mechanics
- Knowledge of physics of the magnetic field, X-rays, ultrasound
- Knowledge of the technical characteristics, design specifics, purpose and equipment operation modes, rules for operation and equipment use
- Good technical skills with a systematic and thorough approach to problem solving
- Ability to plan and organize your work effectively, and to work with minimal direction
- Strong interpersonal, listening and customer service skills – you can deal with differences of opinion tactfully and effectively
- Good English is required for the role
Benefits
- Total rewards designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities
- Benefits are everything you’d expect from an organization with global strength and scale
- Surrounded by career opportunities in a culture that fosters care, collaboration and support
Important Details
