Field Engineering Manager, Field Engineering

About This Role

Managing a team that provides full life-cycle support to AWS Leased/Owned Data Centers from design inception through site improvement and maintenance is the core of this role. Your team will be the 'go to' engineering resource for your region when technical advice is needed, using subject matter expertise and engaging with diverse teams to expand and support a large and growing portfolio. This position involves interacting with various teams responsible for all aspects of data centers, prioritizing activities to support data center capacity, availability, efficiency, and safety, and working on projects both locally and globally.

Responsibilities

• Hire, coach, and develop employees that demonstrate Amazon Leadership Principles
• Manage team and individual performance, including promotions
• Create and improve metrics, driving efficiencies in repeatable work
• Apply high judgment to make trade-offs on competing business needs
• Establish strategic direction of the Cluster and Regional APJC team, and influence roadmaps of technical or business partner teams
• Identify resource requirements and gaps, establishing a regional team roadmap to success
• Work directly with partner teams to implement new and improve existing processes and procedures, within their region and propagate globally where necessary
• Drive strategic communication, provides a technical strategy with limited guidance within their assigned Region
• Identify risks and complexity to unblock engineers and partner teams
• Drive team timeliness, quality, operational stability and success meeting customer requirements/business objectives
• Identify where to simplify, optimize, and reduce overhead
• Establish and/or streamline metrics, development, engineering, test, and operational excellence best practices
• Share best practices with peers
• Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design)

Requirements

• Bachelor's degree or above in Electrical or Mechanical Engineering
• 1+ years of engineering team management experience

Nice to have:

• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
• Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
• Experience developing solutions and executing plans on complex projects
• Experience with fast-track project design/build or with multiple significant project upgrades