About the role
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Field Engineer Intern is responsible for implementing IT installations, services, and changes at Copart’s HQ, offices, and yards. This includes office support, operational growth, yard moves, remodels, decommissioning, and general IT support. Some travel may be required.
Duties
- Remotely assist with installs, troubleshooting, and repairs of network, desktop, and voice equipment.
- Monitor and troubleshoot data circuits; escalate issues to vendors as needed.
- Track and resolve tickets in the Helpdesk system.
- Document and manage IT equipment inventory.
- Install and support IT devices, including PCs, servers, VoIP, mobility devices, and infrastructure.
- Assist in IT projects, including research, configuration, and deployment.
- Coordinate IT moves, adds, and changes across yards and offices.
- Update project documentation in Copart’s SharePoint.
- Determine and design infrastructure wiring on floor plans.
- Work with vendors to obtain quotes and manage IT purchases.
- Verify IT equipment arrivals and conduct inventory checks.
- Survey sites and report discrepancies.
- Ensure telecommunications circuits and phone lines are operational.
- Expedite Telecom issues and assist with IT installations.
- Conduct connectivity tests for all IT equipment.
- Resolve IT issues on opening day of new sites.
- Other duties as assigned.
Required Skills
- Basic knowledge of telecommunications, LAN cabling, and data circuits.
- Self-motivated with good judgment under pressure.
- Strong attention to detail and organizational skills.
- Experience with physical network and PC equipment installations.
- Proficiency in Microsoft Word, Excel, and Visio.
- Excellent communication and customer service skills.
- Ability to lift 20 lbs. repeatedly.
- Understanding of cabling infrastructure and standards.
Preferred Skills
- Strong project management abilities.
- Knowledge of data networking and telecommunications.
- Additional Job Posting Language (USA Benefits)
#LS-MS1
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
- E-verify Participation
- Right to Work
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